• Grab your phones! The Brasil Hair and Skin is finally here.
    Shop now ; Enjoy 20% off your first order
  • Join the club! Earn points & exclusive rewards every time you shop.
    Sign Up Today!
  • Free Shipping on All Orders.
    See Details
  • Grab your phones! The Brasil Hair and Skin is finally here.
    Shop Now & Enjoy 20% off your first order
  • Join the club! Earn points & exclusive rewards every time you shop.
    Sign Up Today!
  • Free Shipping on All Orders.
    See Details
  • Return And Refund Policy

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at info@brasilhairandskin.com, If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    You can always contact us for any return question at info@brasilhairandskin.com,
    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    Exceptions / non-returnable items
    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
    Unfortunately, we cannot accept returns on sale items or gift cards.

    Exchanges
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds
    If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that it may take up to 10 days for the refund to appear in your bank account.

    if you have any question about return and refund policy contact us at

    Email: info@brasilhairandskin.com
    Phone: +1 (702) 285-7465
    Address: 15442 Ventura Boulevard, Sherman Oaks California 91403, United States

    Operating Hours: 9am - 5pm EST Monday to Friday