Terms of Service

Refund & Return Policy

We're not hiding anything. Our return policy is strict due to the nature of our products. We only offer returns for store credit for our waist trainers. Butt lifters, Arm trainers, and Immortal fit apparel.

Brasil Hair, Skin, & Body

No Cash or Credit Refunds

Please note, due to COVID19, we will not be offering any returns until further notice. There are no cash or credit refunds, but we will work with you to get you the correct product you ordered if there were issues with what you receive, such as damaged goods, or we've sent you the wrong item.

If you do not follow the return policy and you send us a product back this is not in its original condition, we will dispose of the product, and you will not receive a refund. Please note we cannot make any changes to the order once it is placed.

Once an order is placed, we are not able to edit the order nor change the shipping address. Please verify that your information is correct before completing the order.

No Exchange for Some Selected Fitness Range

Immortal Fit, Butt lifters, extenders, back shaper, thigh trainers, and arm trainers are final sales. No returns or exchanges for sanitary purposes. To be eligible for a return for your waist trainer, you will have to send us a picture showing the reason why you'd like to return the item.

If your sizing consultant recommended size to you that is not accurate (waist trainer doesn’t fit), then you are eligible for a return for store credit. If you believe you have received a defective product, please contact us for help.

Return Shipping

Initial shipping costs are non-refundable. All non-waist trainer products are final sales. The product must be returned within 30 days of purchase. See product condition requirements for returns. There is no warranty on any of our products. How long our waist trainers will last differs from person to person and greatly depend on usage and care.

Note: You will be responsible for paying all shipping costs if allowed to return any items.

Brasil Hair, Skin, & Body

Requirements for Exchanges Within the USA

Returns of waist trainers are subject to quality approval and inspection at our warehouse personnel. If the product's condition does not meet the requirements below, the exchange will not be permitted. Please take extra care to inspect and test all returned items to ensure these requirements:

  • Unworn
  • Unused
  • Unstained
  • Unwashed
  • No animal or pet hair
  • No deodorant stains
  • No broken hooks
  • All tags attached
  • No stretch marks or permanent wrinkles on items
  • All original marketing materials included
  • No smells other than natural product odors
  • The original packaging should be intact, NOT damaged
  • Within 30 days of the original purchase date
  • Cannot be included in our 25 - 50% off sale

Note: We inspect each and every return, and if your product is not in mint condition, we will take photos of the product receive and send them to you for proof. You will not receive store credit for products returned, not in mint condition.

Once you mail the item to our team, we will inspect the product(s) to ensure perfect condition. Please allow us up to 5 business days to process your return once the product has reached our facility. If the item adheres to our exchange guidelines, we will issue you store credit.

Please note: The author of this site is not engaged in rendering professional advice or services to the individual reader. The ideas, procedures, and suggestions contained within this work are not intended as a substitute for consulting with your physician. All matters regarding your health require medical supervision. The author shall not be liable or responsible for any loss or damage allegedly arising from any information or suggestions within this blog. As a reader of this website, you are totally and completely responsible for your own health and healthcare.

*Your results may vary. Testimonials and examples used are exceptional results and are not intended to guarantee, promise, represent and assure that anyone will achieve the same or similar results.